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Refund for packages lost in transit
Apply for a refund if your package is indicated as "lost in transit" on its tracking details. If it eventually arrives later, you can keep it with no need to return it.
Refund if not delivered after 30 days
If your package isn't delivered within 30 days after shipment, you can apply for a refund. If it eventually arrives later, you can keep it with no need to return it.
